It can be cold during the winter for any parents who stay to watch.
For events and competitions, Members should be able to make payments at a time that works for them, rather than only being able to pay set amounts. As long as the full balance is paid by the payment deadline, Members should be able to choose how much they pay each time. This would help families who are paid on different dates, or those who prefer to pay smaller amounts weekly. (19th Feb 2026)
Thank you for your feedback.
We understand that it can feel cold during the winter for parents who choose to stay and watch. Due to the design of the building, the waiting area and main hall are open to each other, which makes it very difficult to effectively heat one space independently of the other.
When the main heaters are left on for extended periods, Members and Coaches who are actively training often become too warm and request that the heating is reduced. We therefore have to balance the comfort of those participating in Classes with those seated in the viewing area.
Hot drinks are available to purchase from the coffee machine in reception during colder months, and we are continuing to look at practical ways to improve comfort in the waiting area going forward.
In relation to event and competition payments, we recognise that families are paid on different dates and may prefer to spread the cost. In response to feedback, we have now enabled partial payments via Members’ online AAAsports accounts and the AAAsports App. This allows families to make smaller payments over time, provided the full balance is cleared by the stated payment deadline.
We appreciate feedback and will always review suggestions where they are operationally workable.