Classes seem to be getting busier, which is making the waiting area feel very chaotic. ​ There needs to be some time between one Class finishing and the next Class starting to allow a smoother changeover. At the moment, Members are...

Classes seem to be getting busier, which is making the waiting area feel very chaotic.

There needs to be some time between one Class finishing and the next Class starting to allow a smoother changeover. At the moment, Members are sometimes called in for warm-up before the previous Class has fully left, meaning they cannot access the cubes because they are still full.

It can feel like bedlam trying to get in or out during these changeovers. There also do not seem to be enough seats for spectators in many of the Classes.  (6th March 2026)

Thank you for raising this.

We are aware that the waiting area can become very busy at certain times, particularly during peak periods when multiple Classes are finishing and starting close together.

Classes are timed so that Members can enter shortly before the previous Class exits. However, in practice some families choose not to go into the gym straight away, which can mean people remain in the waiting area longer than intended and this can add to the congestion.

We are also aware that the storage cubes can become very full during busy periods. We are currently looking at installing some additional cubes to help with this. Unfortunately, one of the ongoing challenges we face is that we are restricted by the physical size of the building, so there are limits to how much space we can create within the existing layout.

In relation to seating, we unfortunately cannot guarantee seats for everyone. Members who are under 7 years old require a parent or guardian to remain in the building during their Class, so these parents must take priority for the available seating. There are currently around 36 seats available, which broadly aligns with the number of Members who may be in Classes at the same time, meaning there should generally be enough seating for one parent or guardian per Member.

However, when more than one parent or family member chooses to stay and watch, this naturally has a knock-on effect and can mean there are not enough seats available for others. With the space we have available, we unfortunately cannot provide unlimited seating.

Regarding the suggestion of introducing a gap between Classes, this would mean that Class durations would need to be reduced to accommodate the additional transition time. For example, a 5-minute gap between Classes would likely require Classes to reduce from 60 minutes to around 55 minutes in order to maintain the overall timetable. This is something we suspect many Members and parents may not welcome as it reduces training time, but we are open to reviewing this if there was a clear preference from the wider community.

We appreciate the feedback and will continue to review how we manage busy changeover periods while working within the space available in the building.